Terms and Conditions

Please read before using our website

INFORMATION ABOUT US

This web site(specialistskating.co.nz and ice skate.co.nz) is owned and administered by Specialist Skating Limited.  Specialist Skating Limited is a New Zealand company based in Auckland serving clients resident in New Zealand.

We have provided this website for your use, subject to the terms and conditions listed below.  Please read these carefully. By using our website, you agree to be bound by these terms and conditions.

These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand and you submit to the non-exclusive jurisdiction of the Courts of New Zealand. If at any time we do not enforce any of these terms and conditions or grant you time or other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that or any other term or condition. Further, if any part or provision of these terms and conditions is deemed to be invalid, unenforceable or illegal, the remaining provisions shall remain in full force and effect.

If you have any questions about the web site please contact us.

Use outside New Zealand

Our web site has been designed for use by clients resident in New Zealand and may  not be available or indeed appropriate in other countries.  Please contact us for further information. We may supply outside New Zealand in which case the client may be liable for any import charges into the destination country.

Intellectual Property

The design and content contained within our website is intellectual property which is either owned or licensed by Specialist Skating Limited. The website is intended solely for your personal non-commercial use. Any use of our website and its content for purposes other than personal non-commercial use is prohibited without our prior written permission.

You may not systematically extract and/or utilise parts of the content of our website and in particular, you may not utilise any data mining, robots or similar data gathering and extraction tools to extract (either once or many times) without our prior written permission. You may not create and/or publish your own database that features content on this website (e.g. our prices and product listings) without our prior written permission.

Each of the various trademarks, product names, company names and corporate identities represented on our website are the property of the individual companies, used by us with their permission, and are not to be reproduced or used without the express permission of its owner.

Website Use

When you place an order on our website, you are making an offer to buy the goods and/or services. When you place an order you will be required to provide details to enable us to fulfil and deliver the order to you.

We will use this information to process your order and may use this to let you know of any items which may be of interest such as special offers.

Product Information

We have made every effort to display the products featured as accurately as possible. The equipment you use to view our website may impact on the display of our products.

Measurements provided on our website site are approximate only. Age information is supplied as a guide only. Please check the manufacturer’s instructions and/or packing, if in doubt please contact us for further sizing information.

The website is provided for our customers to buy, or find out more about our products and services. Products displayed may not be immediately available  to purchase through our website.

We reserve the right to limit quantities or limit the number of products customers can purchase in a single transaction.

Pricing

Prices are displayed in New Zealand dollars, inclusive of goods and services tax (GST). We have made every effort to provide accurate pricing information on our website. In the event of a pricing error on our website, the inaccurate price will not be honoured and we reserve the right to cancel any orders placed on our online store.

You may be charged a small percentage if you use a credit card. This will be no more that 3.5%

Stock Availability

Products displayed on our website are subject to availability in our  online store. We have made every effort to provide accurate stock availability information on our website, however, we do not guarantee that if a product is classified as being “in stock” that stock will be available to purchase online.

Returns

If the item is faulty we will meet our obligations under the Consumer Guarantee Act to provide a remedy.

We are under no obligation to accept the return of goods if you change your mind,  but will try to deal with each case on its merits to find an acceptable solution to both parties. In these cases it will be the responsibilty of the client to cover both  freight (return and despatch)charges if any. The item must be returned in a saleable condition complete, ie:  in the same condition that it left our store.

If the incorrect size has been ordered, we may be able to exchange for an item of the correct size providing the original is returned in a saleable condition, but the client must cover despatch costs both ways.  Each case will be treated on its merits.

Secure shopping

We are committed to providing you with a safe and secure on line experience.  All payments will be handled via a payments gateway and no card information will be stored by us.

Liability

We have made every reasonable effort to ensure the accuracy of information provided on our website, however, errors and omissions may occur. We  do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this website and any other website linked to this website. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

We make no representations or warranties of any kind, express or implied as to the operation of this site or the accuracy of information, content, materials or products included on this site, except as otherwise provided under applicable New Zealand law.

We reserve the right to change any aspect of the website at any time without notice.

Terms of Sale

In addition to the above General Website Terms and Conditions, the following terms and conditions of sale apply to all purchases by you through our website. By completing a purchase order you are stating that you agree to be bound by all of these terms and conditions.

Acceptance of Orders: Despatch of orders is subject to stock availability and you will be advised if a product is unavailable. To the maximum extent permitted by law, we will not be liable to any person if we decline to fulfil, or are unable to fulfil, an order.

Prices:  We will charge you the retail price shown on the website at the time you submit your order. You may also be charged additional delivery fees.

Payment: You may pay online by major credit and debit cards via a payments gateway.  We will not store any credit or debit card information as this is handled by the gateway software. You may also pay direct via internet banking through your own bank.

Delivery: We currently only supply to New Zealand addresses. Please ensure the delivery address and receiver’s name for your order is accurate and complete (including any business name if shipping to a work address) as we may be unable to change these details once the order has been placed.  We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you.  As we use both NZpost and third party courier services, we will endeavour to pass items ordered to the carrier selected at latest by the end of next business day if not the same business day.

Delivery to rural addresses  may take longer in some areas. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you, or, if you are to arrange delivery, when the goods are available for collection by you.

You must notify us within 8 days of the dispatch date (as stated in the email we send confirming dispatch) if you have not received an item. Risk in the goods will pass to you on delivery.

Order Cancellation

Once your order is confirmed we may not be able to  change or cancel any aspects of your order. Please carefully check your order details before completing payment of the order. In order to protect our customers and services, we reserve the right to cancel orders or request other methods of payment for orders received.

Consumer Guarantees Act

Nothing in these terms and conditions will limit or affect your rights as a consumer under the Consumer Guarantees Act 1993 to the extent that such limitation or other contracting out is prohibited by that Act.

Limitation of Liability

To the maximum extent permitted by law:

  • we exclude all warranties, descriptions, representations or conditions in relation to the goods and/or services provided by us implied by law, trade, custom or otherwise;
  • where goods are advertised with reference to photograph(s) we will endeavour to deliver the corresponding goods, however we do not warrant that the goods we deliver to you will be identical to those displayed in the photograph(s);
  • our liability for any claim, damages, loss or expense related to the supply by use of goods or services is limited to the cost paid by you for such good or services;
  • we will not be liable, whether in contract, tort (including negligence) or otherwise for any indirect, consequential or special loss or damage, or loss of profits, loss of data, loss of savings and loss of opportunity.

General

We reserve the right to remove, suspend or make changes to our website at any time, without prior notice.

We reserve the right to change these terms and conditions without notice. By using this site, you agree to be bound by the terms and conditions and it is your responsibility that you check to ensure you are aware of the current terms and conditions.